Customer Support Agent
Handles common customer enquiries and escalates sensitive cases.
AI Agents
Give repetitive knowledge work a first line of intelligence.
Some tasks require more than rules.
Messages need to be understood. Leads need to be assessed. Reports need interpretation.
We build AI agents that can read information, follow business rules and take defined actions while escalating situations that require human judgement.
Examples
Customer support
Lead qualification
Email triage
Internal assistants
Automated reporting
Knowledge retrieval
You receive
An agent adapted to your workflows
Rules and guardrails
Human escalation
Activity logs
Testing on real scenarios
Adaptable AI agent starting points
Invoice & Follow-up Agent
Supports invoice creation, delivery and follow-up according to defined rules.
Lead Qualification Agent
Reviews incoming enquiries and prioritizes opportunities.
Content Planning Agent
Turns approved inputs into structured content plans for human review.
Reporting Agent
Produces scheduled summaries and highlights unusual changes in performance.
From problem to working solution
01
Diagnose
We spend 45 minutes understanding the process, the people involved, the tools you already use and what the problem is costing you.
Free
02
Design
We map the future workflow, select the right technology and define what success should look like. You receive a clear scope and proposal before development begins.
03
Build & test
We build the solution, connect it to your existing systems and test it against real business scenarios. Your team remains involved where human judgement is needed.
04
Launch & improve
We train the people who use it, monitor performance and improve the solution as your needs evolve.
Often combined with
A customer-service agent might update your CRM. An automation might feed a dashboard. A document-processing workflow might trigger an accounting process.
AutomationRemove repetitive manual steps.DashboardsTurn scattered data into a clear view of the business.Custom Business ToolsBuild the tool your workflow actually needs.IntegrationsMake your existing software work together.Data & Document AutomationTurn PDFs, invoices, forms and files into usable information.
Questions
Do I need to know which technology I need?
No. Describe the business problem. Choosing the technology is our job.
Can CoTask work with the tools we already use?
Usually, yes. We first review your current stack and determine what can be connected, automated or improved.
What happens when an AI agent is unsure?
We define escalation rules so sensitive, uncertain or exceptional situations are handed back to a person.
Can we start with one small process?
Yes. In many cases, starting with a clearly defined bottleneck is the best way to prove value before expanding.
How much does a project cost?
It depends on complexity, integrations, volume and ongoing support. Every project begins with a free diagnostic and a clear proposal.
Not sure this is the right fit?
Describe the problem in your own words. Choosing the technology is our job.
Book a free diagnostic